Privacy Policy

Pure Shine Detail ("we", "us", "our") provides mobile car detailing services in Perth, Western Australia. This Privacy Policy explains how we collect, use and protect the personal information you provide when you enquire about or book our services, including through lead forms on Facebook and Instagram (Meta) and through our website.

1. Information we collect

When you submit an enquiry or quote request, the information we collect may include:

• your name
• your phone number
• your email address
• your postcode or suburb
• your vehicle details (make, model and year)
• the service or package you are interested in
• your preferred appointment day and time
• whether water and power are available at the service location

2. How we use your information

We use the information you provide to:

• respond to your enquiry
• provide you with a quote
• arrange and confirm appointments
• deliver the services you have requested
• maintain our business records

We may contact you by phone, SMS, email or Messenger/Instagram in relation to your enquiry or booking.

3. We do not sell your personal information

Pure Shine Detail does not sell, rent or trade your personal information to third parties.

4. Service providers

Your information may be processed using service providers required to operate our business. These include Meta Platforms (Facebook and Instagram lead forms and messaging) and the CRM and software service providers we use to store enquiries, manage bookings and communicate with customers. These providers process information on our behalf and in accordance with their own privacy policies and applicable law.

5. Storage and security

We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification or disclosure. Information is retained only for as long as it is needed for the purposes described above or as required by law.

6. Access and correction

You may request access to, correction of, or deletion of the personal information we hold about you by contacting us using the details below.

7. Contact us

If you have any questions about this Privacy Policy or how we handle your information, please contact us:

[PURE SHINE CONTACT DETAILS REQUIRED]

8. Changes to this policy

We may update this Privacy Policy from time to time. The latest version will always be available on this page.